Refund & Cancellation Policy

Last Updated: 01-12-2025

Niksh Digital Institute provides skill-based training programs.
To maintain fairness, clarity and quality of services, the following Refund & Cancellation Terms apply.

1. General Refund Policy

  • All course fees are non-refundable, regardless of attendance, performance or personal circumstances.
  • Fees are charged for seat allocation, training resources and faculty time.
  • Once a seat is booked, refund requests will not be accepted.

2. Admission Cancellation

If a student wishes to cancel admission after payment:

  • No refund will be issued.
  • Student may be allowed to join the next batch, subject to availability and management approval.

3. Batch Transfer Policy

Students may request a batch transfer under:

  • Health issues
  • Personal emergencies
  • Timing clashes
  • Genuine unavoidable situations

Batch transfer conditions:

  • Transfer allowed only once
  • Subject to batch availability
  • Institute’s decision is final
  • No refund in case of denial

4. Fees Installment Rules

  • Installments must be paid on or before the due date.
  • Delay in payment may result in:
    ✔ restricted access to classes
    ✔ no certificate issuance
    ✔ suspension until dues are cleared

Repeated delays may lead to removal from the course.

5. Non-Attendance / Missed Classes

  • If a student misses classes voluntarily, the institute is not responsible to repeat them individually.
  • No refund or extension will be provided for absenteeism.
  • Session recordings or revisions depend on institute policy (if available).

6. Course Changes / Rescheduling

If the institute changes:

  • Class timings
  • Trainer
  • Classroom
  • Batch structure

Then:

  • No refund will be issued
  • Student may request a transfer to another available batch

7. Program Discontinuation by Student

If a student drops out or discontinues the program:

  • No refund or partial refund will be issued
  • Certificate will not be provided

8. Payment Failure / Duplicate Payments

If Razorpay/UPI transaction fails or double debits:

  • Refund will be processed as per payment gateway rules
  • It may take 5–7 working days
  • Student must share transaction ID + screenshot

Institute is not responsible for bank delays.

9. Refund Exceptions

Refunds may only be considered if:

  • Payment was made by mistake
  • Duplicate transaction
  • Technical gateway error

All such cases require approval from management with valid proof.

10. Contact for Refund Queries

Email or WhatsApp with:

  • Full Name
  • Course name
  • Payment screenshot
  • Transaction ID
  • Date of payment

We will review and respond within 48–72 hours.